Privacy Policy

Effective Date: 12-05-2025

Tough Flapz respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, place an order, or contact us.

🔍 1. What We Collect

When you interact with Tough Flapz (such as placing an order or subscribing to updates), we may collect:

Your name and contact information (email, phone number, address)
Payment and billing information
Order details and delivery preferences
Optional survey or feedback responses
Website usage data (via cookies or analytics tools)

🛠️ 2. How We Use Your Information

We only use your information to:

Process and deliver your orders
Communicate with you about your purchase
Provide customer support
Send order confirmations, tracking info, and occasional product updates (if you opt-in)
Improve our website and customer experience

We do not sell, rent, or trade your information to third parties.

🔐 3. Data Security

We take reasonable precautions to protect your personal data, including:

Encrypted payment processing via trusted providers
Secure website hosting and data storage
Limited internal access to customer data

However, no system is 100% secure, and by using our services, you acknowledge this risk.

🍪 4. Cookies and Website Analytics

We may use cookies or tracking tools (like Google Analytics) to:

Understand how our site is used
Improve navigation and performance
Personalize your shopping experience

You can disable cookies in your browser settings if you prefer.

📦 5. Third-Party Services

Some services we use (e.g., payment processors and shipping carriers) require limited access to your information to fulfill your order. These third parties are only given the information necessary to complete their tasks and are not permitted to use it for other purposes.

👤 6. Your Rights

You have the right to:

Request access to your data
Correct or update your information
Ask us to delete your personal data (subject to legal and business record-keeping requirements)

To make any such request, please contact us at [your email address].

📬 7. Contact Us

If you have questions about your data or this Privacy Policy, reach out to us:
📧 toughflapz@gmail.com