Shipping Policy

Shipping Policy

At Tough Flapz, we’re committed to getting your gear to you quickly, reliably, and safely. Below is everything you need to know about how we handle shipping.

🚚 Shipping Within Australia

  • Processing Time: Orders are processed within 1–2 business days.

  • Standard Shipping: 3–7 business days depending on your location.

  • Express Shipping: 1–3 business days (available at checkout for an additional cost).

🌏 International Shipping

  • We currently do not ship internationally, but we’re working on it! Stay tuned or contact us for updates.

📦 Shipping Costs

  • Flat Rate Standard Shipping: [Insert cost] AUD

  • Express Shipping: [Insert cost] AUD

  • Orders over $X AUD may qualify for free standard shipping (optional).

📬 Order Tracking

Once your order is shipped, you'll receive a confirmation email with a tracking number so you can follow your package right to your door.

❗ Delivery Issues

If your package is delayed, damaged, or goes missing, please contact us at [your email] within 7 days of the expected delivery date. We'll do our best to help resolve the issue quickly.

🏠 Shipping Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for delays or lost items due to incorrect information provided by the customer.